Customer testimonials at New England Home Medical Equipment, LLC

Customer Testimonials

Find out what our customers have to say about our products and services.

Discover why New England Home Medical Equipment is Boston's #1 source for home medical solutions by reading some of our customer testimonials below. Are you looking to leave a review or testimonial of your own? Click the button below to let us know how we're doing!

“It is great to finally have a local company to deal with.  These guys are great.  I literally trust them with my life.”

Todd from Springfield


"Our experience with New England Home Medical Equipment has been wonderful. Their responsiveness to time sensitive needs for supplies is more than accommodating. All of the staff go out of their way to be helpful. I highly recommend their business to anyone, you'll appreciate the customer service and personal touch."



“I have been working with NEHME for over a year now and could not be happier with the service they provide. My teenage son is a type 1 and his continuous glucose monitor is critical to his health and our peace of mind. I am proactively contacted weeks before each re-order and always receive great communication and prompt service.”

Tim G. from Topsfield, Ma.


“There is no company that a diabetic has as direct and easy access to the owner as with NEHME. He will quickly return calls 7 days a week and in most cases takes care of whatever is needed himself. They are not a small company as they have a great team to support their customers. Knowing this, it is amazing that as they grow they continue to offer the same personalized, caring and complete service we depend on.”

Christina S. from Newton, Ma


“After hearing about my terrible experience with another provider my doctor thankfully recommended New England Home Medical Equipment. Not only is their service excellent but they truly care about my daughter’s health in how they address my concerns as the mother of a diabetic child. I am always surprised at the extra lengths they will go through to make sure the process is easy, efficient and always right the first time. They are the local company that we need and the company we should all support.”

Lisa H. from  Medway, Ma.


 “When the time came to select a provider for my diabetic supplies only one company; New England Home Medical Equipment, was able to provide me with my Pods, Sensors and Transmitters. In addition, my prescription required additional handling that this team worked tirelessly to assure that all my requirements were met. I have been with NEHME for over a year now, they are efficient and dependable, they are people you can trust with your life. In an industry when one often feels like a number, with NEHME I have always been treated like I am #1.”

Bill C.


“Getting approved for a pump or CGM can be a laboring and frustrating process. Of all the companies I have worked with for my diabetic supplies, none have been more helpful and considerate of my needs than NEHME. You can tell from the voices of their staff that they appreciate what they can do to help their patients and that they truly enjoy their work. I sincerely wish them continued success as they continue to be what we all need in a provider.”

Margie G. from Belchertown, Ma  


“I want to share my sincere thank you to the NEHME team. I was truly amazed at how quick and easy it was to work with you in getting my fabulous new G6 CGM. You provide an important service for which I am truly grateful.”

Charlene H.


“NEHME is a great supplier and a great company to work with. I have not only never had any issues in getting my supplies, they are always on top of letting me know when my next order will ship. They have earned my trust and deserve my business.”

Ilyas A. from Somerville, Ma.


“Learning to navigate the world of treatment for my recently T1 diagnosed 12 year-old son was overwhelming at first. I am so thankful that we were connected to NEHME for the products he needs. They are all so helpful and knowledgeable with the confusing process of navigating the insurance world. NEHME made sure my son was able to get what he needed and I trust they will continue to do the same great job for years to come.”

Shannon L. from East Harwich, Ma.


Contact New England Home Medical Today

We treat our customers like family. Stop by our Chelmsford, MA location or call us at 978-221-2323 to find the perfect solutions for you. Our business is your good health!